How it works
Check out these FAQs.
Call or Text:
What to do if I am not present at my home during the time of delivery?
It is important for the person who has placed the order to receive their medicine or prescription. But in case you are away, you can nominate anyone on your behalf to receive the delivery.
Do you provide contact-free delivery?
Yes, our delivery services can provide contact free delivery. If you have any specific delivery requests, you can mention it in your order.
Can I make an order for someone else?
Yes, if you are ordering for someone else, enter their address as the delivery address.
Do you provide same day delivery?
Yes, in special and emergency cases, we do have an option of same day delivery.
What if I can't find the exact drug I am looking for?
If you can’t find the medicine that you have been looking for, our professional pharmacists can help you find the best alternative.
Why should I choose Citizen Pharmacy?
Citizen Pharmacy helps you order all your prescriptions quickly and efficiently while sitting in the comfort of your home.
How can I send a new prescription to Citizen Pharmacy?
You or your doctor can send a new prescription to Citizen Pharmacy through escript or fax.
How does Citizen Pharmacy ensure the safe delivery of my medicines?
Citizen Pharmacy deliveries are made by certified employees. Our pharmacy employees have undergone extensive background checks and training to ensure safe medication delivery.
What medications does Citizen Pharmacy Deliver?
Citizen Pharmacy offers delivery of over 300+ prescriptions which includes controlled and refrigerated medications. We also offer delivery of some common medications.
Do you accept pictures of handwritten prescriptions?
We only accept original documents for all your handwritten prescriptions. Any picture of handwritten prescription or faxes are not accepted.
Do you have a license?
Yes, we are a licensed pharmacy.
How can I transfer my prescription to Citizen Pharmacy?
If you have an active prescription with your doctor, simply give us a call and we’d be happy to transfer it on your behalf.